FARFETCH CHINA

Ecommerce Platform

A Story of 2020–2026

FARFETCH CHINA TEAM

STRATEGY

PRODUCT

DESIGN

DATA

ENGINEERING

Video From FARFETCH 2023

A STORY OF

The Global Destination

of Modern Fashion

FARFETCH was founded in 2007 and has since become a global leader in the luxury fashion industry.

It partners with over 1,400 premium brands and boutiques worldwide, curating a diverse selection of luxury products.

Combining seamless shopping service, reliable logistics and advanced technology, it has redefined online luxury retail for fashion lovers worldwide.

Millions

Active Customers

190+

Countries & Territories

1400+

Global Partners

COMPLETEDWORKS
SHOP ON FARFETCH
PRADA
SHOP ON FARFETCH
PRADA
SHOP ON FARFETCH
ANINE BING
SHOP ON FARFETCH
MIU MIU
SHOP ON FARFETCH
MARINE SERRE
SHOP ON FARFETCH
ALAÏA
SHOP ON FARFETCH
THE ROW
SHOP ON FARFETCH
JACQUEMUS
SHOP ON FARFETCH
LOEWE
SHOP ON FARFETCH
DONDE ESTEBAN
SHOP ON FARFETCH
JIMMY CHOO
SHOP ON FARFETCH
DRAGON DIFFUSION
SHOP ON FARFETCH
ARTEMIDE
SHOP ON FARFETCH
SOHO HOME
SHOP ON FARFETCH
GARDECO
SHOP ON FARFETCH
RICK OWENS
SHOP ON FARFETCH
HAY
SHOP ON FARFETCH
SAINT LAURENT
SHOP ON FARFETCH
L'IDÉE
SHOP ON FARFETCH
MAISON MARGIELA
SHOP ON FARFETCH
DIESEL
SHOP ON FARFETCH
MAISON MARGIELA
SHOP ON FARFETCH
SALOMON
SHOP ON FARFETCH

Bring global luxury to Chinese shoppers' fingertips

Global Luxuries

Authentic Direct Supply

One-stop Purchase

At Your Fingertips

Cross-border Express

Smooth Customs

Highlights

China Products Highlights

Full Localization for China

The fully localized experience promoted strong customer connections and business growth.

Balance of Utility,
Business & Aesthetics

We fulfilled diverse expectations of user needs, business metrics, and brand aesthetics.

Seamless Experience
Across Platform

The end to end journey across iOS, Android and WeChat Mini-program guarantees a seamless experience everywhere.

Advanced Personalization Strategy

Advanced algorithms and machine learning techniques were employed to better match users with goods.

App Store Review

4.8 / 5.0

50k Ratings

Loved by our users, the most rewarding experience is receiving their positive feedback and advice. Meanwhile, it is their trust that drives everyone on the team to polish the experience to perfection, aiming to bring more great products to fashion lovers around the world.

APP REVIEW

1st Time Shopping

★★★★★

The Experience is very smooth.
Rich brands to choose from.

Season · 2022 Jan

APP REVIEW

Nice Design

★★★★★

The quality of the goods is very good. The page is clean and tidy, clear and bright.

Viiii · 2023 Mar

APP REVIEW

Friendly to Use

★★★★★

The App runs very smoothly.
It's very pleasant to use.

木木 · 2023 Aug

APP REVIEW

Great Experience

Best fashion app.

— · 2021 Jan

APP REVIEW

Fast Delivery

★★★★★

The delivery is fast. The Overseas online shopping usually takes about two weeks, but Farfetch arrives in just one week.

深蓝 · 2022 Nov

APP REVIEW

Good Quality

★★★★★

The Quality is good. Reliable service.
The size info can be more detailedly written.

阿橙 · 2024 Feb

APP REVIEW

Awesome!

★★★★★

Many foreign niche brands can be found.

YOYO · 2024 May

APP REVIEW

Love It

Wonderful selection.

— · 2021 Jan

The Story

2018

2018 – 2019

Establishing
Fundamentals

Established the product R&D team, constructed infrastructure and initial products

2019

2019 – 2021

Expanding
Capabilities

Expanded the basic capabilities, streamlined the user journey

2020

2020 – 2021

Localizing
Experience

Fully localized the experience, enhanced usability and efficiency

2021

2021 – 2025

Unlocking
Potentials

Delved into the market, better fulfilled user expectations

CHINA TEAM FACTS

0

Years

0

Teams

0

Professionals

0

Designers

0

Platforms

2018 - 2024, FARFETCH China

Scroll horizontally to view more memories

AfterWORD

At the end of 2023, FARFETCH reached a crucial point since its founding in 2007.

The Coupang Corporation acquired FARFETCH with strategic adjustments implemented to better empower customers and boutiques.

It has been an exceptional experience working alongside with 160+ talented R&D professionals in developing the premier luxury e-commerce platform for the Greater China market, which is worthy to be well presented.

When looking back in the future, I believe we will still be proud of the products we built and the growth we gained together throughout the journey. Furthermore, may this shared precious memory shed a light on our future life and career endeavors. ✨

To The Team and more

The China teams have been bustling for the past years and have gone through the pandemic together. Working from home in isolation for three months in such big teams was never an easy thing. Yet we managed well.

To product design fellas

Thank you all for creating this elegant design and smooth experience together with day-to-day attention to every flow and every pixel. You are among the best designers I have ever worked with.

To product managers

A heartfelt thank you for taking us as reliable side-by-side pals. Our rationality and sensibility complement each other, balancing the product solution with great business and user value.

To the strategists and user researchers

I cannot forget the scenes of us still visiting users on weekends, and the delight we felt when the insights were carefully extracted.

To the colleagues in the data field

Thank you for making the numbers less intimidating! You helped unveil insights behind the complex metrics, and empowered numbers with magics!

To you in the engineering teams

Thank you for making all these beautiful things happen in real life!

And to all those I might have forgotten to mention, what you have brought is far more than just a working partnership.

Countless cheerful memories remained - the heated discussions in the meeting room, the smiles when reaching consensus, the sense of fulfillment when seeing new functions launched and receiving recognition from users, the tranquility of Bohua Square at sunset, and the relaxing stroll in the Park on a cool spring day.

Sincerely, I wish the best for each of you.

Season JI

Design Manager, Farfetch China

Special Thanks

Special Thanks to Directors

Avery Wu and Anna Dong

for supporting and guiding the curation by providing valuable feedbacks.

Special Thanks to the Product Manager

Ju Ling

for providing product related advice and corrections.

Special Thanks to Data Analysts

Miao Deng, Ming Liang, Zhibin Chen, Tian Tian

for helping with data sourcing.

Special Thanks to

Kris Liu, Vigo Yang, and Frontend Developer Team

for helping collecting detailed feature information.

A story of FARFETCH China Tech

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